ES Clerk II
Texas Health and Human Services Perryton, TX
Security verification
Texas Health and Human Services Perryton, TX
2 months ago
See who Texas Health and Human Services has hired for this role
Texas Health and Human Services Perryton, TX
2 months ago
Security verification
Save job
Welcome back
Sign in to save ES Clerk II at Texas Health and Human Services.
- Report this job
Job DescriptionAre you a highly motivated, compassionate, and dedicated individual looking for a rewarding career assisting the most vulnerable citizens of Texas in need of food, medical care, cash assistance and other social services?
If so, the Texas Health and Human Services Commission (HHSC) Access and Eligibility Services (AES) division is looking for individuals who want to join an exciting, dynamic team working in a high-performing and innovative environment. AES provides an integrated and streamlined approach to connect individuals to services and supports that: reduce institutionalization, allow individuals to remain in their communities, and promote economic and personal self-sufficiency. AES is built upon its’ core values of respect, ownership, collaboration, and integrity with a goal of delivering best-in-class customer service to clients and stakeholders.
Our staff are well organized, able to multi-task, possess the ability to learn policy regulations, able to thrive in a challenging, fast-paced, and evolving environment, have good communication skills, a positive attitude, strong work-ethic and a desire to help others. If you also possess these skills, then we are looking for you. We want you to join our team!
ES Clerk II Provides a variety of clerical support services in a service delivery office. Provides clerical support to Eligibility Operations staff. Process mail, open and date stamps incoming applications and supporting documents. Reviews applications for required signature, date, and supporting documents. Logs applications and assigns complete applications for processing. Returns incomplete applications to clients and assists with completion when necessary/requested. Copies and returns original documents upon request to clients/customers. Responds to client inquiries and requests for assistance. Job requires detailed oriented individuals with the ability to apply complex policies and procedures.
Essential Job FunctionsAttends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Prepares and proofreads correspondence, forms, or other documents (for example, letters, memos, travel or purchase vouchers, job announcements) using a personal computer or typewriter. Communicates on a basic level with others (internally or externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve/report problems or complaints. Opens, dates, sorts, or distributes mail (for example, incoming/outgoing mail, reports, documents, printouts). Maintains records, files, or logs (for example, administrative, personnel, contract, correspondence, forms, documents, purchasing, case files, tracking logs, files/documents on diskette) including filing, retrieving, or purging. Batches forms prior to data entry. Assembles materials into packets. Screens, codes or corrects, and data enters documents. Must be able to work occasional overtime, as required by management, outside of normal hours of operation, which may include weekends when called upon. Must be able to work in a highly stressful and fast-paced environment, under constant pressure to meet required deadlines.
Knowledge Skills AbilitiesKnowledge of internet usage.
Knowledge of computers.
Ability to listen to clients, elicit, relate and evaluate information; and interpret terms as needed.
Ability to complete required work within specified deadlines.
Ability to read, understand, and apply a variety of interrelated instructions, such as those found in guidelines, regulations, and policies.
Ability to communicate verbally and in writing.
Ability to establish rapport with and relate to clients.
Ability to maintain effective working relationships with others.
Registration Or Licensure RequirementsN/A
Initial Selection Criteria
- High School diploma or GED equivalent is required.
- Thirty (30) hours credit from an accredited college or university OR one (1) year relevant work experience is preferred.
- Bilingual (English / Spanish) skills preferred, not required.
- Experiencing working in a professional customer service environment is required.
- Preferred work experience to indicate a general understanding of the knowledge, skills, and abilities needed to perform duties.
- Preferred work experience using a personal computer for inquiry and date entry.
- Preferred work experience searching records to identify and retrieve information.
- Preferred work experience establishing, maintaining, and/or verifying indexes, files, logs, and/or cross reference systems.
- Preferred work experience handling and transporting mail and other documents.
- Preferred work experience using fax machines, printers, multi-line telephone systems, and other office equipment.
Additional InformationLocation of position(s) to be filled:
101 SW 4th Ave, Perryton, Texas
Current employees promoting into this position will be offered a salary that meets Human Resources salary guidelines for promoting employees. External applicants will be offered a market rate of $2,477.17
Access & Eligibility Services Field Offices normal hours of operation are from Monday-Friday 8:00 am - 5:00 pm. Employees may be required to work occasional overtime, as required by management, outside of normal hours of operation, which may include weekends.
Successful applicants must be willing to work in a highly stressful and fast-paced environment, under constant pressure to meet required deadlines.
Applicants may not have a history of substantiated fraudulent activity against HHSC or any programs it administers. Applicants who have a non-fraud overpayment with an outstanding balance must agree to repay the overpayment balance as a condition of employment.
This posting may be used to fill positions in other locations within the region, as vacancies occur.
MOS CodeMilitary Occupations Code that relates to the initial selection criteria and registration or licensure requirements for this position may include 42A, YN, 0111, and 341X1. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Other -
Industries
Government Administration
Referrals increase your chances of interviewing at Texas Health and Human Services by 2x
See who you know
Get notified about new Clerk jobs in Perryton, TX.
Sign in to create job alert
Similar jobs
-
Receiving Clerk or Shipping Clerk
Receiving Clerk or Shipping Clerk
LGS Technologies
Lancaster, TX
-
Jr Data Entry Assistant(100% Remote)
Jr Data Entry Assistant(100% Remote)
One Step Staffing and Recruiting
United States
-
Postal Processing Clerk
Postal Processing Clerk
Postal Source
Baton Rouge, LA
-
Postal Clerk
Postal Clerk
Postal Source
Biloxi, MS
-
Noon Assistant
Noon Assistant
Lansing School District
Lansing, MI
-
Noon Assistant
Noon Assistant
Lansing School District
Lansing, MI
-
Postal Clerk - No Experience Required - Great Pay and Benefits
Postal Clerk - No Experience Required - Great Pay and Benefits
Postal Source
San Antonio, TX
-
Postal Clerk - No Experience Required - Great Pay and Benefits
Postal Clerk - No Experience Required - Great Pay and Benefits
Postal Source
San Antonio, TX
-
Postal Processing Clerk
Postal Processing Clerk
Postal Source
New Orleans, LA
-
Mail Processing Clerk
Mail Processing Clerk
Postal Source
Indianapolis, IN
-
Postal Processing Clerk
Postal Processing Clerk
Postal Source
Baton Rouge, LA
-
Postal Processing Clerk
Postal Processing Clerk
Postal Source
Baton Rouge, LA
-
Data Entry Clerk
Data Entry Clerk
DevComNow
Houston, TX
-
Mail Processing Clerk
Mail Processing Clerk
Postal Source
London, KY
-
Mail Processing Clerk
Mail Processing Clerk
Postal Source
Decatur, IL
-
Postal Processing Clerk
Postal Processing Clerk
Postal Source
Mountain Home, ID
-
Postal Processing Clerk
Postal Processing Clerk
Postal Source
Winchester, VA
-
Data Entry Clerk
Data Entry Clerk
DevComNow
Jersey City, NJ
-
Medical Receptionist
Medical Receptionist
Harrison, NJ
-
Postal Processing Clerk
Postal Processing Clerk
Postal Source
Greenwood, SC
-
Postal Processing Clerk
Postal Processing Clerk
Postal Source
Aberdeen, SD
-
Visitation Clerk
Visitation Clerk
Hernando County Sheriff's Office
Brooksville, FL
-
Postal Processing Clerk
Postal Processing Clerk
Postal Source
Baton Rouge, LA
-
Postal Processing Clerk
Postal Processing Clerk
Postal Source
Baton Rouge, LA
-
Data Entry Clerk
Data Entry Clerk
Fresh Form Draft
Detroit, MI
-
Scheduling Assistant
Scheduling Assistant
Olathe, KS
-
Postal Processing Clerk
Postal Processing Clerk
Postal Source
Baton Rouge, LA
People also viewed
-
Medical Receptionist
Medical Receptionist
Cherry Hill, NJ
-
Postal Processing Clerk
Postal Processing Clerk
Postal Source
McMinnville, TN
-
Receptionist DARCARS of Temple Hills
Receptionist DARCARS of Temple Hills
DARCARS Automotive Group
Suitland, MD
-
Virtual Scheduling Assistant-Entry Level (Travel)
Virtual Scheduling Assistant-Entry Level (Travel)
New York, United States
-
Deputy City Clerk
Deputy City Clerk
City of Scottsdale
Scottsdale, AZ
-
Billing Clerk (65344)
Billing Clerk (65344)
PRESTERA CENTER FOR MENTAL HEALTH
Huntington, WV
-
Data Entry Clerk
Data Entry Clerk
DevComNow
Addison, TX
-
Receptionist - Part time Eves/Weekends - The Villa at Suffield Meadows
Receptionist - Part time Eves/Weekends - The Villa at Suffield Meadows
Fauquier Health
Warrenton, VA
-
CLERK/RECEPTIONIST
CLERK/RECEPTIONIST
Riverside Healthcare
Kankakee, IL
-
Administrative Assistant - Docket Clerk
Administrative Assistant - Docket Clerk
Office of the State's Attorney for Baltimore City
Baltimore, MD
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub