Princess Cruises: Get Ready for Your Princess® Cruise (2024)

Make your MedallionClass® vacation effortless with these easy OceanReady® steps.

There are two places you need to access: Cruise Personalizer® and the Princess MedallionClass app. There are some mandatory check-in steps as well as additional ways to customize your experience – the more preferences you share, the more personalizedyour vacationwill be!

Flights, Excursions & More

Princess Cruises: Get Ready for Your Princess® Cruise (1)

Book Flights with Princess1
Enjoy low prices with flexible fares and the reassurance of booking with Princess.

Book Shore Excursions
These award-winning tours fill up fast; get yours before they're gone!

Available in Cruise Personalizer

Dine My Way℠ Reservations

Princess Cruises: Get Ready for Your Princess® Cruise (2)

Choose times and preferences for the dining room and specialty restaurants.
Reserve early for the best availability!

Available in the Princess MedallionClass App

Princess Cruises: Get Ready for Your Princess® Cruise (3)Princess Cruises: Get Ready for Your Princess® Cruise (4)

Don't have a compatible device? Try our web version

    1Booking flights through Princess is only available to residents of United States, Canada, United Kingdom, Australia, New Zealand, Singapore and Hong Kong.

    Complete the Required OceanReady Check-In Process

    The Travel Checklist is the only way to complete this information and expedite your arrival experience. This is best accessed via mobile device in the Princess MedallionClass App (the web version is available as needed).

    View our Pre-Cruise Checklist (PDF)View MedallionClass FAQ

    Princess Cruises: Get Ready for Your Princess® Cruise (5)

    Available from time of booking:

    • Order and Customize Your Medallion*
    • Security & Profile Photos
    • MedallionPay
    • Emergency Information

    Complete no later than 24 hours before you embark^:

    • Personal Info & Travel Docs
    • Passage Contract & Acknowledgements**

    *Available for Canada & US residents (including Puerto Rico). Medallion devices will be available for pick up in the terminal, if one was not mailed to you.

    **Acknowledgements apply to Australia & New Zealand departures only.

    ^Travel documents and immigration data are mandatory for boarding.

    Download the latest version of the app on your smart device:

    Princess Cruises: Get Ready for Your Princess® Cruise (6)Princess Cruises: Get Ready for Your Princess® Cruise (7)

    Don't have a compatible device? Try our web version

    • For assistance, please contact:
    • North America: 1 (800) 774-6237
    • United Kingdom: 0344 338 8666
    • Australia: 13 24 88
    • New Zealand: 0800 780 717

    In the app, we'll assign you a boarding lane:

    Princess Cruises: Get Ready for Your Princess® Cruise (8)

    Breeze through check-in

    Princess Cruises: Get Ready for Your Princess® Cruise (9)

    Pick up your Medallion in port (or provide any other incomplete travel checklist items)

    Princess Cruises: Get Ready for Your Princess® Cruise (10)

    Get assistance with accessibility or other mobility needs

    More Info and Ways to Customize Your Cruise

    What Else Will I Be Able to Do in the Princess MedallionClass App?

    • Package Upgrades – Add Princess Plus or Princess Premier to your booking to save big on things you're likely to purchase anyway like Wi-Fi, Crew Appreciation, and Drinks.
    • Onboard Events – Access JourneyView™ digital planner to view andbookmark activities for your cruise.
    • Dietary Requirements – Inform us of any food allergies or dietary requirements such as gluten-free, lactose-free and vegetarian.
    • Accessibility RequestsLet us know if you will be bringing a mobility device or if you require visual or hearing assistance.
    • Special Occasions – Help us make your special occasions more memorable.

    What Else Can I Do in Cruise Personalizer®?

    • Lotus Spa Reservations – Book the treatment you want at the time you want.
    • Pre-pay Crew Appreciation – Take care of the crew who takes care of you ahead of time.
    • – Registration can be done online before departing, or on paper after boarding the ship.
    • Print Your Luggage Tags – Do this step before you leave for less stress en route.

    Things to Bring

    • Your Medallion – Wear it to the port if you ordered it ahead of time.*
    • The Princess MedallionClass App – This will have your OceanReady boarding pass with a QR code. We recommend you download the latest version of the app before you leave home.
    • Travel Documents – Double-check that you have all the required docs.
    • Two Weeks Worth of Medications – Including contact lenses, as a precaution.

    *Currently only available for US residents. Medallion devices will be available for pick up in the terminal, if one was not mailed to you.

    Before You Cruise Videos

    Check out inspiration from our teammates as you get ready for your Princess® cruise.

    Watch VideoWatch VideoBefore You Go: Jan SwartzConnect with your favorite people and experience unique destinations together. Here’s what Holland America Group President Jan Swartz wants you to know before you go.
    Watch VideoWatch VideoBefore You Go: Alaska CruisetoursYou’ll be ready for adventure when you hear about the splendor of Alaska from an insider.
    Watch VideoWatch VideoBefore You Go: Buon Appetito!How can you make your dining experiences even more exceptional? Listen to what Executive Chef Federico Femiano wants you to know before you go.
    Watch VideoWatch VideoBefore You Go: Lotus Spa®Get some tips from an insider on how to engage in self-care and pampering while on your cruise vacation.
    Watch VideoWatch VideoBefore You Go: EntertainmentThere are so many entertaining ways to spend your time at sea and it’s easy to plan with our JourneyView® digital planner in the MedallionClass® app.
    Watch VideoWatch VideoBefore You Go: Last Minute TipsGet the inside scoop on how to make embarkation a breeze and other tips you should know before you go.

    You May Also Like

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    Princess Cruises: Get Ready for Your Princess® Cruise (2024)

    FAQs

    Where do I find my ocean ready QR code for Princess Cruises? ›

    The Princess® Cruises App – This will have your OceanReady boarding pass with a QR code. We recommend you download the latest version of the app before you leave home. Travel Documents – Double-check that you have all the required docs.

    Can you wear jeans to dinner on a Princess Cruise? ›

    To reflect the suggested dress code, dinner wear such as pool or beach attire, gym shorts, ball caps and casual jeans (with fraying and/or holes), is not welcomed in the dining rooms.

    How many pieces of luggage can you take on a Princess cruise? ›

    You can pack as much as you like

    There are no baggage limits with Princess, so you can arrive on embarkation day with as many suitcases as you need. Do be aware that when you first board the ship, your suitcases will be loaded on separately and delivered to your stateroom later that day.

    How to get priority boarding on Princess Cruises? ›

    Platinum Membership Benefits

    Level up your perks after completing 5 cruises or 50 cruise days with Princess. In addition to all of the benefits at the Gold and Ruby levels, enjoy priority boarding in the cruise terminal, so you can experience your MedallionClass® vacation even quicker.

    When can I print my boarding pass for Princess Cruises? ›

    Your Boarding Pass and Luggage tags will be available to print immediately after you have completed your Guest Registration (Check-in). Bring your Boarding pass & all other required documents to the pier.

    How do I get my Princess Medallion for free? ›

    All U.S. guests receive their free Medallion device either in the mail before leaving home or when they arrive at the terminal. International guests can pick up their Medallion device at the port. This quarter-sized device can be worn several ways.

    Can you bring a 12 pack of soda on Princess Cruise? ›

    A small quantity is considered a maximum of 12 sealed, unopened cans/cartons of 12 ounces each or less per person. Guests will be asked to discard open beverages in plastic containers prior to boarding.

    Can I carry-on my own luggage to Princess Cruise? ›

    Yep. That size of suitcase will fit through the scanners so you can definitely take them aboard yourselves as long as you can do so without assistance. As for disembarkation, as long as you can handle the luggage without assistance you can select "walk off" disembarkation and schlep your own luggage off the ship.

    Can I take my own luggage to my room on a cruise? ›

    Having your luggage sent to your room is not required. If you'd rather keep it with you, that is an option. However, your stateroom is generally unavailable for several hours after boarding, so you'll need to carry your luggage around on the ship — and that can be highly inconvenient.

    What is the earliest time to board Princess cruise? ›

    Boarding begins around 10:30 or 11am. Believe your cruise probably sails at 3pm. The cruise line is required to submit a passenger manifest to the authorities 60 minutes before they sail. You must be checked in before that time.

    What does green lane mean on princess cruises? ›

    Green Lane – Guests who have completed all steps of the Travel Checklist in Ocean Ready via the Princess MedallionClass app or the web-based OceanReady at Princess.com ❯, and chose to have their Medallion(s) shipped to them (U.S. and Puerto Rico only). With Green Lane, guests enjoy the most streamlined embarkation.

    Do I have to use the Princess Medallion app? ›

    No, once on board you can download and use the Princess Cruises app and all digital experiences for free. But we suggest you download the app prior to boarding to enjoy seamless boarding with OceanReady. What if I have trouble signing in or connecting to MedallionNet Wi-Fi?

    How do I pick my boarding time on Princess Cruises? ›

    Get OceanReady® while you're still at home by downloading the Princess® Cruises App from the App Store or Google Play Store. Choose your desired arrival time slot so not all guests are trying to board at the same time.

    References

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